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Mail Auto Assignee

Question asked by karthik442 on Apr 27, 2016
Latest reply on Apr 29, 2016 by Lindsay_Estabrooks
We need to enable auto assign ticketing features to the group ID (abc@xyz.com). Once mail is sent to the Group ID, ticket to be created and auto assigned to the Auto assignee mentioned(SomeX@xyz.com)

 

please tell me , how to do ?

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