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Error in opening the Attachments

Question asked by SonJais on Apr 28, 2016
Latest reply on May 2, 2016 by Lindsay_Estabrooks



we are facing in opening the attachment added in Catalog request. Also when the corresponding ticket is cretated in Service desk same issue is occurring. this is happeneing in some of the requests. that attached is in .docx format.



Please advise.