CA Service Management

  • 1.  Reason(SMTP Send_RCPT_ToCc command failed Error (550) 5.7.1 Unable to relay for )

    Posted Apr 30, 2016 12:29 PM

    CA SDM email fail, but when i try to test SMTP works

    https://technet.microsoft.com/pt-br/library/dn592151(v=exchg.150).aspx

     

    I remove and reinstall SMTP but still fail.



  • 2.  Re: Reason(SMTP Send_RCPT_ToCc command failed Error (550) 5.7.1 Unable to relay for )

    Posted May 02, 2016 04:52 PM

    Perhaps you could describe how you are testing an SMTP send from the server.



  • 3.  Re: Reason(SMTP Send_RCPT_ToCc command failed Error (550) 5.7.1 Unable to relay for )

    Posted May 03, 2016 08:51 AM

    HI Lindsay_Estabrooks,

     

        Thank You for answering.

     

         I did tests using 3 different smtp servers, and i could prove SMTP because i enable the Windows smtp server and to do this test it's so simple like create file

     

    Copy the Email.txt file into the following folder: C:\InetPub\MailRoot\Pickup.

    FROM: <source email address>

    TO: <destination email address>

    SUBJECT: Test email

    This is a test email sent from my SMTP server

      How to configure Internet Information Server (IIS) for relay with Office 365: Exchange Online Help

     

    Growing the log files using "pdm_logstat -n pdm_mail_nxd 300"

     

     

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE header.c 465 length(407) datalen(351) start(0x0113F000) data(0x0113F038) pMsgOptions(0x0113F000; 0) pSequenceNumber(0x0113F004; 0) destnode(0x0113F008; 2977562624) destproc(0x0113F014; pdm_mail_nxd) destobj(0x0113F021; mail) destconnect(0x0113F00C; Wed Dec 31 22:00:00 1969 ) srcnode(0x0113F010; 2977562624) srcproc(0x0113F026; bpnotify_nxd) srcobj(0x0113F033; ) destip(0x0113F034; )

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE api.c 2030 SLUMP::distribute src(@|bpnotify_nxd) dest(@|pdm_mail_nxd|mail) len(351) msgOptions(0)

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 TRACE pdm_mail_nxd.c 377 Got message from (bpnotify_nxd) Operation (SENDMAIL)

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 1666 In EASY_Mail::do_work() Outstanding(1) In Progress(0)

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 MILESTONE u_converter.c 175 UCvrtrNX created using (UTF-8)

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 1546 Waking up thread : Sess:2:0

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 Thread came to run.

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 Timer Thread Started.

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 >>>>> Timer Thread started RUNNING

    05/01 00:57:24.55 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 Napping

    05/01 00:57:24.56 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 resetWakeTime 30

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 1666 In EASY_Mail::do_work() Outstanding(0) In Progress(1)

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 Sending Email.

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 TRACE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 <SMTPSERVER> Hello [SMTP SERVER IP ADDRESS]

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 TRACE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 5.7.1 Unable to relay for tiago.macul@mydomain.com

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 ERROR hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 SMTP Send_RCPT_ToCc command failed Error (550) 5.7.1 Unable to relay for tiago.macul@mydomain.com

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 Terminating Thread.

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 SIGNIFICANT pdm_mail_common.c 786 Undeliverable mail saved to: E:/PROGRA~2/CA/SERVIC~1/site/mail_undeliverable/Mail_4324_4.req

    05/01 00:57:24.76 <MYSERVERNAME> pdm_mail_nxd 4324 ERROR hunny_mail_intf.c 1398 Unable to send message. Message(Mail To(tiago.macul@mydomain.com) Subject(Incident 37 Manual Notify ) Message(Incident 37 Manual Notify. Assigned to: Customer: ServiceDesk Description: teste PT. Click on the following URL to view: http://<URL>:8080/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.id=400160 ) ) Reason(SMTP Send_RCPT_ToCc command failed Error (550) 5.7.1 Unable to relay for tiago.macul@mydomain.com)

    05/01 00:57:36.76 <MYSERVERNAME> pdm_mail_nxd 4324 VERBOSE hunny_mail_intf.c 2162 ThrdLogger Sess:2:0 Wrapper sent 'complete' (message continues in next comment)

     

    Regards

    Tiago



  • 4.  Re: Reason(SMTP Send_RCPT_ToCc command failed Error (550) 5.7.1 Unable to relay for )
    Best Answer

    Posted May 03, 2016 09:49 AM

    I think that the "Unable to relay for ..." is directing you to the issue. Have a look at https://blogs.technet.microsoft.com/jhoward/2005/10/11/resolving-smtp-error-550-5-7-1-unable-to-relay-for-userdomain-com-error-0x800ccc79/

     

    Also, there are some great utilities out there for testing sendmail. See this: https://www.raymond.cc/blog/sending-email-using-command-line-useful-for-downtime-alert-notification/