CA Service Management

  • 1.  assignPendingAction to group does not work

    Posted May 02, 2016 10:07 AM

    Hi,

    I want to assign a request to Group(LDAP or ca_contact Group) for approval.I am using assginPendingAction api. But it shows an error as invaild Group/user name. Has anyone have come across this issue



  • 2.  Re: assignPendingAction to group does not work

    Posted May 23, 2016 12:29 AM

    Hello shubha lakshmi,

     

    What product and version?

    Also it would help to have steps and a screenshot.

     

    Can you perform the same action through the application interface (do not use Web Services) with the same user that the Web Services is using?

     

    Usually you will find that it is something like the user does not belong to that Group.

     

     

    Thanks, Kyle_R.