can anyone help how to keep flash announcement in caservicedesk14.1
Currently, out of the box, that is not something that we support, however, I believe since you can use HTML code, you would be able to embed a flash object into an announcement. Please keep in mind that flash tends to be a bit heavy on browser resources, and may take time to load, so the may be a delay on the announcement page loading if this is put in place. This could cause impact on users being able to work efficiently. Just something to keep in mind.
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