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Upgrading to latest version of JAVA in ServiceDesk

Question asked by jwood1 on May 5, 2016
Latest reply on May 18, 2016 by jmayer

Hi all,

 

We recently upgraded JAVA on ServiceDesk 14.1 CUM1.

The latest JAVA version we upgraded to is 1.8.0_91.

 

What we have now noticed, is that in task manager on the server, hundreds of pdm_perl processes come in and they do not come down. They do not seem to be processing. We use some perl scripts to send out notifications and text messages.  Users then complain of not receiving notifications. 

 

Has anyone out there observed the same behaviour, or would be able to advise?

 

 

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