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Priority, impact, urgency

Question asked by SoporteCAcma on May 5, 2016
Latest reply on May 6, 2016 by SoporteCAcma

Hi,

 

I'm configuring the matrix priority in a customer. The customer only wants 4 priorities, 3 impacts and 3 urgencies. In the SDM system has defined more and It's not possible inactivate. How can I configure the matrix priority with only 4 priorities, 3 impacts and 3 urgencies?

 

Best regards.

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