AnsweredAssumed Answered

ITPAM c2o log Error

Question asked by Priya07 on May 9, 2016
Latest reply on May 11, 2016 by MWNiebuhr

Hi,

I had received the popup  in the ITPAM console like could not reach the orchestrator and it found the followinf  log error:

 

2016-05-09 04:52:08,050 ERROR [com.optinuity.c2o.c2oserver.ServerManager] [_autoTPRecovery] Agent with id : a714204c-096b-4dcd-a883-437c26c46a90 is not reachable

  1. com.optinuity.c2o.util.C2OException: Unidentified UUID while resolving node

                at com.optinuity.c2o.transport.Resolver.getNodeURL(Resolver.java:414)

                at com.optinuity.c2o.c2oserver.ServerManager.initiateAutomaticTouchpointRecovery(ServerManager.java:4842)

                at com.optinuity.c2o.c2oserver.ServerManager.access$400(ServerManager.java:245)

                at com.optinuity.c2o.c2oserver.ServerManager$6.run(ServerManager.java:1449)

                at java.util.TimerThread.mainLoop(Timer.java:555)

                at java.util.TimerThread.run(Timer.java:505)

What is the impact of the Error.Can you please help me in this.

 

 

Thanks in advance.

Outcomes