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How to address an authentication error?

Question asked by on May 12, 2016
Latest reply on May 18, 2016 by Gene_Howard

I am getting an authentication error when making an uim api call. The call works in all other api versions (wasp and nimsoft 1.5) but not the uim. I don’t see any reference about the issue in documentation. What is the cause and solution for this error? Is this something the administrator needs to address?


Error reads:

Fatal error: Uncaught exception 'SoftLayer_Exception_Monitoring_Ca_Client_Authentication' with message 'CA client authentication error.'