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Mail Eater - Requirements for Outlook and Office365

Question asked by UzomaOkonkwo on May 17, 2016
Latest reply on Jul 26, 2016 by UzomaOkonkwo


I had email to ticket functionality working well with my lotus notes email and successfully implemented in the outlook environment (office365 on-premise).

But recently this has stopped and discussions with my exchange team is not progressing as expected.

Can anyone give me a list of settings & specifications that the exchange server and outlook mail (both on-premise and in the cloud) should have for this functionality to work.

The exchange team require this to setup a new mail for this purpose