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is there an option in CASDM to link outlook to send automated emails to specific group owners with an alert to check the pending or aging tickets in their queue

Question asked by Sivaprasad.vadakkoot on May 19, 2016
Latest reply on May 25, 2016 by Sivaprasad.vadakkoot

is there an option in CASDM to link outlook to send automated emails to specific group owners with an alert to check the pending or aging tickets in their queue

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