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I need to retrieve all the activity logs of a Service Desk request/incident. I am using doSelect method in SOAPUI for the same.   Here is the request xml.   <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://www.

Question asked by Ritu on May 19, 2016
Latest reply on May 19, 2016 by cdtj

I need to retrieve all the activity logs of a Service Desk request/incident. I am using doSelect method in SOAPUI for the same. 

Here is the request xml.  

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://www.ca.com/UnicenterServicePlus/ServiceDesk">

   <soapenv:Header/>

   <soapenv:Body>

      <ser:doSelect>

         <sid>1319876151</sid>

         <objectType>alg</objectType>

         <whereClause>persistent_id='cr:3762141'</whereClause>

         <maxRows>100</maxRows>

         <attributes>

      <string>description</string>

         </attributes>

      </ser:doSelect>

   </soapenv:Body>

</soapenv:Envelope>

But this does not give the desired results.

Please help me out with this.

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