Hi,
We use CA Directory as the IDM's main user store. we have 4 servers with replication enabled. On one of the server the DSA keeps crashing. This happens on a regularly(once in 2 days)
following are the logs captured.
[229] 20160601.104448.972 WARN : LDAP: Unknown attribute type: userPrincipalName
[252] 20160601.104505.540 WARN : Abandoning op 2
[252] 20160601.104505.540 WARN : Op invalid - lost?
[228] 20160601.104505.540 WARN : LDAP: Unknown attribute type: attribute
[212] 20160601.104505.556 WARN : Bind: Credentials not supplied
Here are the event viewer logs.
Faulting application name: dxserver.exe, version: 12.0.9143.0, time stamp: 0x54bcd8d7
Faulting module name: dxserver.exe, version: 12.0.9143.0, time stamp: 0x54bcd8d7
Exception code: 0xc0000005
Fault offset: 0x000000000004b3b4
Faulting process id: 0xa00
Faulting application start time: 0x01d1bb458eb7e73b
Faulting application path: D:\Program Files\CA\Directory\dxserver\bin\dxserver.exe
Faulting module path: D:\Program Files\CA\Directory\dxserver\bin\dxserver.exe
Report Id: 6dc51c04-2807-11e6-9397-005056a73455
We are using CA Directory 12 Sp 14.
You should look into trace logs to dig deeper. Increase log level using console mode. You can connect to console mode using following command:
Telnet localhost <console port>
Use following command to increase trace leve
Set trace=all;
Output will be written to trace file.
Please remember this will generate a lot of logging and will fill disk space pretty quick. So remember to decrease the level to warn when you are done.