AnsweredAssumed Answered

Dxserver.exe keeps crashing

Question asked by Kevin19 on Jun 1, 2016
Latest reply on Jun 2, 2016 by jaipr03

Hi,

 

We use CA Directory as the IDM's main user store. we have 4 servers with replication enabled. On one of the server the DSA keeps crashing. This happens on a regularly(once in 2 days)

 

following are the logs captured.

 

[229] 20160601.104448.972 WARN : LDAP: Unknown attribute type: userPrincipalName

[252] 20160601.104505.540 WARN : Abandoning op 2

[252] 20160601.104505.540 WARN : Op invalid - lost?

[228] 20160601.104505.540 WARN : LDAP: Unknown attribute type: attribute

[212] 20160601.104505.556 WARN : Bind: Credentials not supplied

 

 

Here are the event viewer logs.

 

Faulting application name: dxserver.exe, version: 12.0.9143.0, time stamp: 0x54bcd8d7

Faulting module name: dxserver.exe, version: 12.0.9143.0, time stamp: 0x54bcd8d7

Exception code: 0xc0000005

Fault offset: 0x000000000004b3b4

Faulting process id: 0xa00

Faulting application start time: 0x01d1bb458eb7e73b

Faulting application path: D:\Program Files\CA\Directory\dxserver\bin\dxserver.exe

Faulting module path: D:\Program Files\CA\Directory\dxserver\bin\dxserver.exe

Report Id: 6dc51c04-2807-11e6-9397-005056a73455

 

We are using CA Directory 12 Sp 14.

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