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Closing a request from within PAM fails silently

Question asked by j.barger on Jun 7, 2016
Latest reply on Jun 8, 2016 by j.barger

I'm attempting to close a request within PAM and the operator reports back that it was successful but in SDM the request is still marked as open. I can change the status to anything except for closed. I've tried using the status change operator, the close request operator, and the soap operator. All with the same results. What am I missing here?