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Description truncation in SDM 14.1 Cum2

Question asked by derekj on Jun 8, 2016
Latest reply on Sep 28, 2017 by KarenMatoke

In previous releases of SDM the system allowed a user to enter more than 4000 characters in the Description field of tickets and when a [Save] was attempted it would give an error indicating that the length was too long and needed to be shortened before the ticket could be saved.  In 14.1 it just cuts off the text when the paste happens but doesn't give any other indication that a truncation has occurred.  Any thoughts on how this functionality can be added back in?

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