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Persistent error on process log after cancelling execution

Question asked by TiagoAb on Jun 8, 2016
Latest reply on Jun 15, 2016 by TiagoAb

Hello everyone,

 

I'm looking at my bg2-ca.log and i keep getting this error even tho i put the process on-hold and cancelled all the running processes (at least i think it's the right one). I also restarted the bg services but no change... (PPM 14.3 installed)

 

Is there any idea, how to debug this error, or any idea what is causing this?

 

 

ERROR 2016-06-08 17:01:58,049 [Action Execution Pipeline 0 (tenant=clarity)] bpm.engine (clarity:process_admin:13847228__7E16B38C-DBDF-4BDA-B5DA-555C5790F01B:none) Error (will retry) caused by Step Instance: com.niku.bpm.engine.objects.StepInstance@66c0a81d [Id: 9630910 Process Instance Id: 7672604 Step Id: 5074452 State: BPM_SIS_READY_TO_EXEC_ACTION Step Name: null Start Date: 2015-05-30 18:34:49.24 Expected End Date: null Percent Complete: 0.5 Warned: false Retry Count: 630 No of Pre Conditions: -1 No of Post Conditions: -1 Last Condition Eval Time: 0 Pre Condition Wait Events: null Post Condition Wait Events: null Pass Conditions: null Error Id: -1

Process Thread: com.niku.bpm.engine.objects.ProcessThread@11d47042 [Id: 7672602 Parent Step Instance Id: -1 Join Step Instance Id: -1]

Split Threads: null

Join Threads:null]

  1. com.niku.bpm.BpmException: com.niku.bpm.BpmException: getUserIdFromResourceId - Cannot get user from resource id. Did not get exactly one row back. No of rowset: 1 No of rows: 0

at com.niku.bpm.engine.rules.ActionExecutionPipeline.execute(ActionExecutionPipeline.java:107)

at com.niku.bpm.engine.rules.Pipeline.run(Pipeline.java:280)

Caused by: com.niku.bpm.BpmException: getUserIdFromResourceId - Cannot get user from resource id. Did not get exactly one row back. No of rowset: 1 No of rows: 0

at com.niku.bpm.services.persistence.ServicePersistenceUtils.getUserIdFromResourceId(ServicePersistenceUtils.java:2381)

at com.niku.bpm.services.persistence.ServicePersistenceUtils.expandAssignees(ServicePersistenceUtils.java:2620)

at com.niku.bpm.services.persistence.ServicePersistenceUtils.expandAssignees(ServicePersistenceUtils.java:2454)

at com.niku.bpm.services.persistence.ServicePersistenceUtils.getActionItemAssignees(ServicePersistenceUtils.java:2764)

at com.niku.bpm.services.ExecuteManualAction.sendActionItem(ExecuteManualAction.java:362)

at com.niku.bpm.services.ExecuteManualAction.execute(ExecuteManualAction.java:96)

at com.niku.bpm.services.ProcessEngine.executeStepAction(ProcessEngine.java:149)

at com.niku.bpm.engine.rules.ActionExecutionPipeline.processActions(ActionExecutionPipeline.java:141)

at com.niku.bpm.engine.rules.ActionExecutionPipeline.execute(ActionExecutionPipeline.java:71)

... 1 more

 

 

Thank you!

Tiago

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