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Assign Request Operator Fails

Question asked by j.barger on Jun 8, 2016
Latest reply on Jul 8, 2016 by j.barger

While re-assigning a request to another user my operator fails with the following soap response:

 

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

<soapenv:Body>

<soapenv:Fault>

<faultcode>soapenv:Client</faultcode>

<faultstring>NO AHD03057:Object is CO 2088FFC82368C3429F8295E7DE85FAED</faultstring>

<faultactor/>

<detail>

<ErrorMessage>NO AHD03057:Object is CO 2088FFC82368C3429F8295E7DE85FAED</ErrorMessage>

<ErrorCode>1002</ErrorCode>

</detail>

</soapenv:Fault>

</soapenv:Body>

</soapenv:Envelope>

 

Any Insight towards mitigation or avoiding this is greatly appreciated!

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