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Email notification for failed BOXI report or Crystal Report

Question asked by lilmoss on Jun 10, 2016
Latest reply on Jun 15, 2016 by Raghu.Rudraraju



I wonder if anyone else has seen this behavior.  I set up an email notification for when either a BOXI report or Crystal Report report fails.  These reports are scheduled to run between 12:00 am and 7:30 am daily/weekly/monthly.  When we restart the SD services or reboot the SD servers, I'm receiving this failed email notification even though the time of the restart/reboot isn't when the reports are running or scheduled to run.  I'm not receiving the failed email on all the scheduled reports - sometimes it maybe just be a few and sometimes its a lot, like last night the services were restarted and the server was rebooted - I received 26 failed email notifications.  I was able to view this list in Instance Manager in the CMC and it has an end time of yesterday's date 6/9/2016 9:00 pm - I'm not sure where it's getting that end date from and why it is happening?




Joyce Lilie