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Request Areas - Self Service Include option

Question asked by gizmo1969 on Jun 13, 2016
Latest reply on Jul 11, 2016 by Chris_Hackett

Got a 12.6 instance and have noticed that if I only have the one request area marked with Self-Service Include option set to TRUE and a Self-Service Symbol specified, then in the employee portal when you click on the hyper link to select the request area it returns a blank form.  It will only return values if the number specified is greater than 1.  Has anyone else experienced this?  I've tried it with the mods folder removed out of the way and it still happens.  I've tried it on 14.1 and it works fine there.

 

I have a requirement to have only one option available, but in my 12.6 instance it doesn't seem to allow it.

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