AnsweredAssumed Answered

Create a popup confirm message when trying to cancel a ticket.

Question asked by Isaque on Jun 13, 2016
Latest reply on Jun 22, 2016 by Chris_Hackett

Hi guys, I would like to know how to create a popup confirm message when trying to cancel a ticket.

 

For example: If I try to change a ticket status for canceled I receive a popup message like this:

 

Do you really want to cancel this ticket?

 

Options:

OK (Proceed with cancelation)

No (Close pupup)

 

Can you guys help me?

 

Thanks in advance!

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