La-Qa

Nimsoft Tickets Auto Close when Alarm clear

Discussion created by La-Qa on Jun 15, 2016
Latest reply on Jun 21, 2016 by La-Qa

Hello UIM & SD Team

 

We have integrated uim with sdm. Tickets are successfully creating on servicedesk. Our requirement is to when the alarm clear on nimsoft, the ticket should automatically close. How can we do this? Please guide


Thanks

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