AnsweredAssumed Answered

Nimsoft Ticket Auto Close

Question asked by La-Qa on Jun 15, 2016
Latest reply on Jun 27, 2016 by rkalidh87

Hello UIM & SD Team

 

We have integrated uim with sdm. Tickets are successfully creating on servicedesk. Our requirement is to when the alarm clear on nimsoft, the ticket should automatically close. How can we do this? Please guide


Thanks

Outcomes