AnsweredAssumed Answered

ITAM SAM reconcilliation

Question asked by herma13 Employee on Jun 16, 2016
Latest reply on Jun 21, 2016 by Gale_Bacon

Hi Team,

I have a question regarding the reconcillation between SAM and ITAM

We are using SAM 4.0.3 and APM14.1.2.


I have configured the integration and all devices from SAM are transferred into al_discovered_hw.

All those devices are already in APM as assets, with matching hostname and serial number (loaded from the same source)


Now I set up a reconciliation rule to match the asset, but only 234 out of 38000 are matched (those records I see in the arg_reconcile_link table).

How can I find out why the rest is not matched?