Symantec Privileged Access Management

  • 1.  ReportAgent on Unix Environments

    Posted Jun 16, 2016 06:24 AM

    Hello Community,

     

    we do use PIM aka ControlMinder a lot in our Company, currently we are running Unix Endpoint Clients with 12.8 or 12.81. Due to some changes at our surveillance software we are getting lots of reports, that the ReportAgent was not running on some of the systems. So every now and then when i had a look on those machine the agent was running, but somehow it had been restarted. Hence seosd hasn't been restarted some kind auf seoswd or other seos??? did it.

    I went through all the documents, but couldn't clearly find the information telling me that this is the normal behaviour of the ReportAgent/PIM. Btw. i didn't configure the ReportAgent to restart itself 30 Minutes before it should create it's reports (accommon.ini).

    Therefore i would kindly as the community for support:) I would need the clarification if that the ReportAgent restarts itself whenever necessary or if there is a default configuration for this.

     

    Many many thanks in advance

     

    oliver



  • 2.  Re: ReportAgent on Unix Environments
    Best Answer

    Broadcom Employee
    Posted Jun 22, 2016 08:17 AM

    Please, may you open a case in CA support for this problem because it is complex to discuss here in the community and fits better in support team product to help you in this request.