I have a url_response probe monitoring multiple URLs (for different customers)
Each customer also has one or more systems with Robots installed
the URL Response probe is running on a robot with origin = UIM
The url_response probe uses the profile name as the source and these appear as expected in the QoS
we use Alarm/QoS Enrichment to change the origin (based on source name)
The customer I'm struggling with also has (2) local Hubs with origin = LondonBS
These systems do not have internet access, so can't be used for monitoring these public URL's
If I do a search in UMP for each URL name, the search results show the url exists as a device (sometimes more than once?)
some have origin LondonBS, some have origin UIM some have origin Phoenix?
If I look in SLM/tools/database status, I can see the expected QoS data for all 5 of the URL's for this customer with the correct origin
I've tried remove_master_device_by_cs_id + set ci_metric_id to null in S_QOS_DATA +restart data_enginer (and discovery_server to delete and allow re-creation of all the devices (URL's monitored)
I've tried doing an import using UMP/Discovery Import al lto no avail
The QoS data is displayed against a note that is a VM (monitored by VMware probe) that seems to share an IP Address ???
has anyone any idea what I am dong wrong/how to fix his