IT Process Automation

  • 1.  antivirus setting recommendations

    Posted Jun 21, 2016 04:23 AM

    Are there any recommendations for running antivirus software on server with PAM? I found article TEC581795 for Service Desk. I have no luck to find a similar article for PAM.

    Thank you,

    Milan



  • 2.  Re: antivirus setting recommendations
    Best Answer

    Broadcom Employee
    Posted Jun 21, 2016 08:43 AM


    Please review the knowledge document "CA Process automation folders to exclude from Virus scan and other activities that lock files."

     

    Please exclude the following folders from any activities that will lock the files while the Orchestrator is running:

    1. Orchestrator Engine Folder:
      <pam_install_dir>\server\c2o\
    2. Script file Temporary directory. Review the <pam_install_dir>\server\c2o\.config\OasisConfig.properties file and look for the directory specified for scripts.tmpDir.
      Exclude this directory, or with the Orchestrator engine stopped, modify this setting in the OasisConfig.properties by changing it to a folder that is already excluded or can be excluded.


  • 3.  Re: antivirus setting recommendations

    Posted Jun 21, 2016 12:23 PM

    Hello Michael,

    yes, this is what I was looking for.

    Thank you.

    Milan