When we want to close request with "edit in list" ,this close activity is not added in Activity Log. We've upgraded the system from 12.6 to 14.1. It was working on the old system. Could you please help to solve this problem?
Are you performing testing with the base GA 14.1, or do you have the latest Cumulative applied as well? I tested on a Cumulative 2 and a Cumulative 3 system and was unable to produce this problem on either.
Can you also confirm if you have any custom forms in place? Are you able to remove them and test again?
W have the latest cumulative applied and use Cumulative 2. When we removed custom forms in test system and live system, it was working test system but don't work live system. What could be the cause of the problem?
Do you have an activity association for 'Close' activity? If yes you need to check "Log me" option in that activity, so that it will be logged when triggered.
Yes, I have an activity association for 'Close' activity. But it wasnt be logged when triggered.
Hi melis.yazici - Did any of the responses help answer your question? If so please mark as Correct Answer. Thanks!
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