AnsweredAssumed Answered

"Reported By" field on Message Template/HTML Message

Question asked by AlexSta83 on Jun 24, 2016
Latest reply on Jun 27, 2016 by AlexSta83

Hi,

 

I have added the "Reported By" field of  cr Object on a Message Template, as it follows:

 

Capture3.PNG

 

Capture6.PNG

  

Once I receive notification in text message the "Reported By" is appeared with the correct value/name.

 

But once I receive it as HTML Message, the value doesn't appear correct:

 

Capture1.PNG

 

What should I do in order to get the name instead?

 

Thank you.

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