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Additional Search Arguments - Internal Log Comments

Question asked by michael.reid on Jun 27, 2016
Latest reply on Jun 29, 2016 by michael.reid

Hi,

 

I've been using the additional search arguments to find queries by a particular analyst as referred to here: Additional Search Arguments properly formatted query. The challenge is however when I further use an additional parameter to find log comments act_log.type = 'LOG', it seems to only find public Log Comments. It does not seem to be able to find tickets where the Log Comments are marked as internal. Is there a way to get around this limitation?

 

Regards,

Michael

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