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Additional Search Arguments - Internal Log Comments

Question asked by michael.reid on Jun 27, 2016
Latest reply on Jun 29, 2016 by michael.reid



I've been using the additional search arguments to find queries by a particular analyst as referred to here: Additional Search Arguments properly formatted query. The challenge is however when I further use an additional parameter to find log comments act_log.type = 'LOG', it seems to only find public Log Comments. It does not seem to be able to find tickets where the Log Comments are marked as internal. Is there a way to get around this limitation?