As I can create fields in templates knowledge module Service Desk?, These fields should be hidden between templates .
What release of CA SDM are you using?
What exactly are you trying to achieve?
Hi DiegoForero - Any further information for Paul_Coccimiglio? Thanks!
Hi DiegoForero - I am changing this to a Discussion until you can provide further information to Paul_Coccimiglio. Thanks!
Hello,service desk version is 14.1.What I try to achieve is to modify independent templates , I require that fields between the templates are not visible.We have different articles templates with different fields.
Paul_Coccimiglio any further thoughts? Thanks!
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