CA Service Management

  • 1.  CA Service Catalog LDAP importer map new attributes

    Posted Jun 30, 2016 03:47 PM

    I am using ldapimporter_server1.properties file to relates users to different BU by location.

    I created copies of above file where set filter corresponding to location and default BU according.

    How can I add additional attributes mapping to above file? For example location.

    If I would reduce updated data, is it enough remove not necessary attibutes mapping from above file?

    Are users in CA Service Catalog exists in ca_contact table?

    When it is necessary to use accounts in CA Service Catalog?

     

    Regards



  • 2.  Re: CA Service Catalog LDAP importer map new attributes
    Best Answer

    Broadcom Employee
    Posted Jul 15, 2016 10:29 AM

    A good day to you Shlomo.

     

    I tried to answer all 4 questions you raised in this one/single comment.

    Please check on these and let me know your findings?

     

    Q1:
    How can I add additional attributes mapping to above file? For example location.
    A1:
    In the ca_contact table, there is a column named 'location_uuid'.
    Which is a reference to the ca_location' table in the mdb.
    This means it is difficult to map the ldap/ad 'l' field(location) to this column in the ca_contact table.
    Because the ldap/ad 'l' field does not hold the location_uuid.

    A possible workaround could be:
    1. In AD for a userid, set a Organization-tab/Department value for the Location.
    2. In your ldapimporter<>.properties, provide \n ca_description = department.
    3. And then execute ldapimporter.bat with this .properties file.
    4. The ca_contact table and it's 'comments' column then shows the value of the department=location.

     

    Q2:
    If I would reduce updated data, is it enough remove not necessary attibutes mapping from above file?
    A2:
    When you remove fields from the mapping-list, those fields will be 'emptied'/'cleared' when running the ldap_importer.bat utility.
    So, I want to propose to not remove fields from the mapping-list.

     

    Q3:
    Are users in CA Service Catalog exists in ca_contact table?
    A3:
    Yes, CA Service Catalog users need to exist in EEM and ca_contact table.
    When EEM is configured for LDAP, then users need to exist in LDAP/AD.
    The ldap_importer.bat will retrieve users from AD and then insert/update these in the ca_contact table.

     

    Q4: When it is necessary to use accounts in CA Service Catalog?
    A4: This is kind of 'automatically' done internally.
    And need not to be used specifically, other than when you use the SC-Accounting functionality.

     

    Thanks and kind regards, Louis van Amelsfort.