AnsweredAssumed Answered

Ticket showing incorrect status

Question asked by Mpotseng on Jul 4, 2016
Latest reply on Jul 11, 2016 by Mpotseng

A call that was initially placed on ‘Hold’ was closed / Resolved and it
is showing the closed date/ Time but the status didn’t change to close. It is
still showing ‘Hold’ on the status. What could be the problem?



   
 
 
 
 
 
 
 
 
 
 
 





Attachments

Outcomes