AnsweredAssumed Answered

The session times out

Question asked by Mario.Centeno on Jul 5, 2016
Latest reply on Jul 6, 2016 by Mario.Centeno

I have a problem with service desk sessions, lasts a short time and close, reporting a time of inactivity. Is it possible that there is a downtime for each role? how I can modify it so that the sessions will not close?

Thank you!