Legacy Xccedium Support - Change is Coming

Discussion created by hansh07 Employee on Jul 6, 2016

This was posted in the legacy Xceedium Support portal earlier today and crossed posted to the Privileged Access Management Communities as well.

Notices  >>  Change is Coming



CA Technologies wants to keep you aware of changes that will or have occurred.


In the upcoming weeks, CA Technologies will be migrating all existing Xceedium customers from support.xceedium.com to support.ca.com.  We are doing this to provide a more consistent customer experience.

Please read the FAQ: Xceedium customers migrating from support.xceedium.com to support.ca.com posted in the CA Communities for more information.

Additional information will be made available to you as we get closer to the migration date.
We also want to make you aware of a change to our hardware and software license key procedure. 


In order to request a license key, please follow the procedure below.


Contact the CA Customer Care Team:
Phone: (Within the U.S.) 1-800-CALL-CAI (225-5224)
(International)CA Support Directory by Country