Hallett_German

New/Updated/Retired APM & ASM KDs for June 2016

Discussion created by Hallett_German Employee on Jul 6, 2016

Published

1.  Workstation (thick client and webstart) connects but fails to appear  TEC1215233
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1215233.aspx

2. Hints on JMX wildcard for Weblogic TEC1005665
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1005665.aspx

3.  How can I determine the cause of the "ERROR Connection closed unexpectedly by server: [Errno 111] Connection refused" error message? TEC1423783
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1423783.aspx

4.  Net Agent Installer option "CA APM for SOA" TEC1174257
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1174257.aspx

5. CA APM Webview takes too long to login for LDAP users who belong to Nested Group  TEC1566066
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1566066.aspx

6. Examples of configurations on ResourceMetricMap.properties to map data to the Resources graphs on a .NET agent TEC1432103
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1432103.aspx

7. CA Customer Experience Manager Report Time-frames TEC1379276
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1379276.aspx

8. Unable to close CEM incidents  TEC1815021
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1815021.aspx

9. How do the incident age-out rules work in CEM? TEC1382954
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1382954.aspx

10. Should I be concerned about the Logjam: TLS vulnerabilities (CVE-2015-4000) detected when accessing TIM via the MTP login page? TEC1482344
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1482344.aspx

11.  Why both primary and secondary MOM EMs are accessing APMDB? TEC1269724
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1269724.aspx

12. Caught exception trying to get the difference between MOM and this Collector's harvest time: Collector xx.xx.xx.xx@5001: com.wily.isengard.message.MessageUndeliverableException: Outgoing mailbox is closed. Message cannot be sent  TEC1136635
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1136635.aspx

13. Unable to get thread dump if the total Stack Trace exceeded the configured size. TEC1429468
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1429468.aspx

14.  Unable to start WebView when you have 2 different web servers on the same server. TEC1828356
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1828356.aspx

15. Generating report in APM Command Center it fails with error TEC1547874
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1547874.aspx

16. Not Using Client IP for APM CE (CEM) Session Mapping TEC1004907
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1004907.aspx

17. CA App Synthetic Monitor/ASM (CloudMonitor) agent fails to connect to ASM api url with "Invalid_RestUrlError" TEC1802066
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1802066.aspx

18. How long are errors kept for? TEC1441021
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1441021.aspx

19. Understanding and configuring Browser Agent to show under Business Segment TEC1419874
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1419874.aspx

20. How do I report Introscope performance data to other applications or monitoring products?  TEC1812756
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1812756.aspx

21. How to describe a custom metric path under CA-SOI and CA-APM integration TEC1905473
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1905473.aspx

22.  EPAgent errors out on "test : unknown operator =="  TEC1988895
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1988895.aspx

23. The Linux Enterprise Manager installer fails for EM or Database Only/Postgres installation with "Install Database Failed" TEC1338529
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1338529.aspx

24. What variables can be used to pass a username and password to an RBM (badboy) monitor? TEC1623437
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1623437.aspx

25. Monitors do not run on OPMS - smartpop-api.log have repeated message Error 111 connecting to unix socket: /var/run/redis/redis.sock. Connection refused.   TEC1921427
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1921427.aspx

26. How can I Check how many API or SMS Credits an ASM account has Remaining? TEC1563373 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1563373.aspx

27. Enterprise Manager root install on Amazon Linux AMI fails with "Install Database Failed" TEC1840262
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1840262.aspx 

28. Are JMS Metrics Supported in APM 10.3? TEC1251473
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1251473.aspx

29. Not Using Client IP for APM CE (CEM) Session Mapping. TEC1004907
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1004907.aspx

30. How to get Verbose Logging During APM 10.3  TEC1720232 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1720232.aspx

31. APM TIM Settings: Reference Listing  TEC1808105
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1808105.aspx

32. Webview cannot be logged into; while it can be done on Workstation using the same credentials TEC1075503
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1075503.aspx

33. Create a SQL Agent Extension to Rename an Unsupported Database TEC1207257
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1207257.aspx

34. RTTM is not reporting althought RTTM is running and enabled TEC1652189
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1652189.aspx

35. Backend call time shows as zero in trace TEC1518785
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1518785.aspx

36. Error after moving MM JAR from one EM to another.TEC1870467
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1870467.aspx

37.  Exclude files type from URL Groups.  TEC1650634
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1650634.aspx

38. What are the tradeoffs matching on host name for APM CE (CEM) TEC1987263
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1987263.aspx

39. Where can I download CA ASM Recorder? TEC1362748
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1362748.aspx

40. After upgrade to APM 9.7 and 10.x dashboards and metric groupings for CEM RTTM/BtStats metrics have no data and "TESS Agent" sub-node is missing from Investigator Metric Browser CEM branch. TEC1582541
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1582541.aspx

41.CEM transaction time explanation TEC1470237
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1470237.aspx


Updated
1. What is the default setting for DisableTLS11And12RecordsProcessing? TEC1340575
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1340575.aspx

2. ADA- MTP Compatibility List TEC1241257
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1241257.aspx

3. What is the difference between the files Agent.jar, AgentNoRedef.jar, AgentNoRetrans.jar, AgentNoRedefNoRetrans.jar? TEC604200
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC604200.aspx

4. Including only specific Queues in MQMonitor. TEC1585759
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1585759.aspx

5. Which versions of APM 10 are compatible with MTP 10.6?  TEC1292722
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1292722.aspx

6. Which Cipher Suites are supported CEM/TIM for decoding SSL hosted applications and how can I check those against the Ciphers installed on my web servers? TEC1667615
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1667615.aspx

7. An Unofficial List of CEM/APM & Postgres Releases TEC1402184
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1402184.aspx

 

Retired

1. In 10.1, default historical metric clamp limit value set is not the recommended one  TEC1316933

2. Unknown Host in APM Console  TEC1615366

3. What query types can be used in the Historical Query Viewer of the Workstation. TEC1762507

4. JBOSS JMX metrics are not reported or some are missing. TEC1625515

Outcomes