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add a new item to the "right click" options on the list_in.htmpl form

Question asked by JoeSchmo on Jul 7, 2016
Latest reply on Jul 26, 2016 by JoeSchmo

Much like you can Update Status... or Log Comment..., our users would like to be able to update the information in our "1. Additional Information -> 4. Operational" subtab.

 

Ideally the ticket would open in edit to the tab, but if I need to create a new form and have that update the information in that tab instead (which is what Log Comment... appears to do), that's fine.

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