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Activity Log update using the Change Order Update Ticket Operator

Question asked by Nicole_Miel on Jul 8, 2016
Latest reply on Jul 18, 2016 by pier-olivier.tremblay

I would like to add a log comment to a Change Order when it is rejected using Process Automation.  I'm using the Change Order Update Ticket operator to change the status of the ticket, but can I also log a comment at the same time?  I tried using 'chgalg.description' in the Update Fields List, but that did not work.  For now I'm using a second operator, Change Order Log Comments.


Thank you for any assistance.