AnsweredAssumed Answered

Log_Agent's Group stored query

Question asked by CelsoA on Jul 8, 2016
Latest reply on Jul 15, 2016 by Chris_Hackett

I am trying to develop a stored query to list the incidents created by members of a specific group.


I've tried this:

(log_agent.analyst.[member] IN (\'ServiceDesk\') AND type = \'I\') results in a bad where clause.


And this:

type = 'I' AND (log_agent.[member] IN U'347121C59DB6B140A9961713A2F3E1BA')

(and yes that is the correct UUID)


Results in zero.  Being the point of contact, a majority of incidents are created by the ServiceDesk.


Thanks in advance!