Tech Tip - Privileged Access Management Client Does Not Launch

Discussion created by rehbr01 Employee on Jul 12, 2016
Latest reply on Jul 19, 2016 by AsifShaikh


In 2.6.0 and 2.6.1 Privileged Access Management, there is a new client that allows you to log into PAM without having to use a web browser. However, there have been a few instances where the client will fail to launch past the authorization page. The service can be seen in task manager, but the PAM screen never appears.



This is due to a bug in 2.6.0 and 2.6.1 where the client might not launch if it is using DNS.



Use the IP address when connecting through the client.



The bug has been fixed in 2.6.2.