rehbr01

Tech Tip - Privileged Access Management Client Does Not Launch

Discussion created by rehbr01 Employee on Jul 12, 2016
Latest reply on Jul 19, 2016 by AsifShaikh

Issue:

In 2.6.0 and 2.6.1 Privileged Access Management, there is a new client that allows you to log into PAM without having to use a web browser. However, there have been a few instances where the client will fail to launch past the authorization page. The service can be seen in task manager, but the PAM screen never appears.

 

Cause:

This is due to a bug in 2.6.0 and 2.6.1 where the client might not launch if it is using DNS.

 

Workaround:

Use the IP address when connecting through the client.

 

Solution:

The bug has been fixed in 2.6.2.

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