AnsweredAssumed Answered

CA webagent issues on IIS

Question asked by Lokesh1622 on Jul 18, 2016
Latest reply on Jul 26, 2016 by Patrick-Dussault

Hi Guys,


We have upgraded our Webagent R6.x to R12.52 version which is running on IIS. Unfortunately, its not coming up and even agent logs and trace logs are not coming up. We are using windows 2008 O.s


We are seeing below error in eventviewer logs


Unable to load SiteMinder agent configuration object.

Check that you are using the right agent configuration object and that it exists in your policy server.


SiteMinder agent has encountered initialization errors and will not service requests.


could some one help us to fix this issue, thanks