AnsweredAssumed Answered

Status Transition Must Comment

Question asked by ConanLam on Jul 22, 2016
Latest reply on Aug 4, 2016 by cdtj


Hi all,

 

I configured that when changing the status to cancelled the use must add comment.

But even I logged a comment it still show the error (AHD05917)of not having a comment.After logging the comment.png

error.png

This issue does not occur 100% of the time, but about 80% of the time.

Anyone has any idea the cause of this issue?

 

Best regards,

Conan

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