AnsweredAssumed Answered

Incident number disappearing

Question asked by rkalidh87 on Jul 21, 2016
Latest reply on Aug 23, 2016 by Grant Bruneau



When am trying to save an incident/request, it got saved,. but it doesn't appear in incident/request list.


I searched in DB also, no records found in call_req table. Pls help to fix this.. few users reported this scenario in last few months. pls help to fix this. Am using  14.1 AA. cum 2