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CA IDM 12.6.7 Reporting Server Connecting Issue

Question asked by gurudutthv on Jul 22, 2016
Latest reply on Jul 29, 2016 by william.k.lee

Team,

 

Need a help. We have CA IDM 12.6.7 installed under Linux Environment. We have installed the Reporting Server on Windows 2012 BOX with Jboss EAP 6.4.0 as the Application Server. The installation of the Reporting server has been completed successfully with all the Pre and Post installation activities. The problem that we are facing here is connection btn the CA IDM and Reporting Server. When we try to establish a connection using CA IDM Console ( Reporting ------> Reporting Server Connection) we get an error as stated below. Let us know if anyone has come across this issue and possible fix for this.

 

Exception during page display:

 

java.lang.NoClassDefFoundError: com/businessobjects/bcm/exception/BCMException

at com.crystaldecisions.enterprise.ocaframework.BOEORBInitializer.pre_init(BOEORBInitializer.java:60)

at com.crystaldecisions.thirdparty.com.ooc.OBCORBA.ORB_impl.initialize(ORB_impl.java:306)

at com.crystaldecisions.thirdparty.com.ooc.OBCORBA.ORB_impl.setParameters(ORB_impl.java:804)

at com.crystaldecisions.thirdparty.com.ooc.OBCORBA.ORB_impl.init(ORB_impl.java:1305)

at com.crystaldecisions.enterprise.ocaframework.idl.helper.ORBHelper.init(ORBHelper.java:57)

at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.(ServiceMgr.java:402)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgrFactory.getServiceMgr(ServiceMgrFactory.java:66)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:645)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:828)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:805)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:210)
at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:166)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody0(SessionMgr.java:454)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody1$advice(SessionMgr.java:512)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:1)
at com.ca.ims.reporting.bo.utils.BOInfoviewUtils.login(BOInfoviewUtils.java:139)
at com.ca.ims.reporting.bo.utils.BOInfoviewUtils.isReportServerConnectionValid(BOInfoviewUtils.java:171)
at com.ca.ims.reporting.bo.utils.BOInfoviewUtils.isReportServerConnectionValid(BOInfoviewUtils.java:162)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:174)
at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:202)
at org.mozilla.javascript.ScriptRuntime.call(ScriptRuntime.java:1442)
at org.mozilla.javascript.gen.c69831._c1(Unknown Source)
at org.mozilla.javascript.gen.c69831.call(Unknown Source)
at com.netegrity.ims.tabhandlers.ConnectionManagedProfileTabHandler.callValidationJavaScript(ConnectionManagedProfileTabHandler.java:93)
at com.netegrity.ims.tabhandlers.ConnectionManagedProfileTabHandler.testConnection(ConnectionManagedProfileTabHandler.java:55)
at com.netegrity.webapp.page.profile.ConnectionManagedProfileTab.testConnection(ConnectionManagedProfileTab.java:340)
at com.netegrity.webapp.page.profile.ConnectionManagedProfileTab.update(ConnectionManagedProfileTab.java:197)
at com.netegrity.webapp.page.NestingWrapper.update(NestingWrapper.java:231)
at com.netegrity.webapp.page.AbstractParentPage.update(AbstractParentPage.java:67)
at com.netegrity.webapp.page.TabController.update(TabController.java:328)
at com.netegrity.webapp.page.NestingWrapper.update(NestingWrapper.java:231)
at com.netegrity.webapp.page.AbstractParentPage.update(AbstractParentPage.java:67)
at com.netegrity.webapp.page.jsf.JSFParentPage.update(JSFParentPage.java:118)
at com.netegrity.webapp.page.TaskController.update(TaskController.java:614)
at com.netegrity.taglib.skin.TagUtilLocal.update(TagUtilLocal.java:273)
at com.netegrity.taglib.skin.UpdateTag.doEndTag(UpdateTag.java:132)
at jsp_servlet._app._ui7.__index._jsp__tag0(__index.java:1746)
at jsp_servlet._app._ui7.__index._jspService(__index.java:397)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:543)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:153)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:100)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:234)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:106)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.filter.ClientExtractFilter.doFilter(ClientExtractFilter.java:35)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:527)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:527)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:180)
at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:151)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:248)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:100)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.netegrity.webapp.filter.ClientExtractFilter.doFilter(ClientExtractFilter.java:35)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: java.lang.ClassNotFoundException: com.businessobjects.bcm.exception.BCMException
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)
at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:270)
at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
at weblogic.utils.classloaders.GenericClassLoader.loadClass(GenericClassLoader.java:179)
... 84 more

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