AnsweredAssumed Answered

Is there a default "Configuration"?

Question asked by CelsoA on Jul 26, 2016
Latest reply on Jul 28, 2016 by Carol.Uranker

I'm fairly certain this will be a relatively simple answer.


I am using ITAM verison 12.9 and have added a couple of fields to the "Additional Information" section of the Asset and specifically within the "Asset Extensions" attribute.  What's happening is this:


  1. A user reported entering information into my integer field, however once the value exceeds 11 digits, we get a warning that states, "You entered a <Field Name> that is not within the valid date range.  Enter a date from -2147483648 to 2147483647."
  2. Of course, I decided I could just remove that field and create a new field with a "Character" format rather than Integer.  However, while I can see the attribute on the asset detail, when I click "Conifgure: ON" I don't see the attributes.  I have opened all existing configurations, but I don't see the same screen.


Any insight is greatly appreciated.