CA Service Management

Buen día,

Alguna vez han agregado campos personalizados al objeto CI_DOC_TEMPLATES para poder ocultar o mostrar campos dentro del formulario kd_content_tab.htmpl?, adicional a esto poder mostrar estos campos en el documento de conocimiento.

Gracias

Translation:

Good day,

Ever have added custom fields to CI_DOC_TEMPLATES object to hide or display fields in the form kd_content_tab.htmpl ?, addition to this you can display these fields in the knowledge document .

Thank you

Hello,

You must first understand the template_onChange function (this within detail_KD.js) you should copy the function and modify it in the form kd_content_tab.htmpl, then you add the custom field to the array and there you drive the hidden and show.

I Hope this helps.

Best Regards

Francisco Avendaño