AnsweredAssumed Answered

Anyone have issues after upgrading to Windows 10 in accessing TDoD?

Question asked by Jen4Macys on Jul 28, 2016
Latest reply on Aug 2, 2016 by dovle01

I have a user who was able to access Grid-Tools using the TDoD url without any issue.  Now that she has been upgrade to Windows 10 she keeps getting the error window of "Error getting repo.." and then after clicking OK getting, "Error getting build information"....Application tried to connect to web service but web service cannot be reached.  Please contact administrator.

 

User was on an older Silver Light version so she upgraded Silver light and rebooted and still got same issue.

 

I was able to log in with user credentials without any issue...I have Windows 10.

 

User was able to log in from a different machine having Windows 7 with no issue.

 

Any suggestions would be greatly appreciated.

Outcomes