CA Service Management

  • 1.  Mouse Over Preview HTMPL

    Posted Jul 29, 2016 06:33 AM

    I can see there are several preview_***.htmpl file available for the major objects (like in,cr,chg,nr,pr,cnt etc). But apart from these there are several preview window available throughout the application. For example : when I hover over a change workflow task on Change Workflow list page (list_wf.htmpl) it gives me preview of the workflow task but I don't see any relevant HTMPL form exists. So my question is, are they dynamically created? Or there are something else I overlooked? I actually need to make a simple customization in one of the mouse over preview pop up, which I don't find physically exists in the "bopcfg" directory.

    Any suggestion?

     

    Thanks

    ArunavaS



  • 2.  Re: Mouse Over Preview HTMPL

    Posted Jul 29, 2016 09:23 AM

    Hi Arunava,

    Unfortunately, currently, we do not support any customizations made to the mouse-over-preview pages at this time. What I would recommend for you to do is to post an "idea" here on the community where folks can vote for it, and product management can review it.   I think its a pretty valid idea

    Regards,

    Jon I.



  • 3.  Re: Mouse Over Preview HTMPL

    Posted Jul 29, 2016 12:40 PM

    Jon_Israel

    I understand the policy for customization. But if you could atleast let me know if those pop up preview HTMPLs are dynamically created or physically existed on server? Because I don't see a file for every hover over pop up form.

    Thanks

    ArunavaS



  • 4.  Re: Mouse Over Preview HTMPL
    Best Answer

    Posted Jul 29, 2016 09:16 PM

    Hi Arunavas,

     

    As you mentioned, the major objects have their own preview files.  The lesser objects like wf use their detail form to display previews.  In testing today I modified detail_wf and noticed the change appeared on it's preview as well.



  • 5.  Re: Mouse Over Preview HTMPL

     
    Posted Aug 01, 2016 12:14 PM

    Hi ArunavaS - Did gbruneau's response help answer your question? If so please mark as Correct Answer. Thanks!



  • 6.  Re: Mouse Over Preview HTMPL

    Posted Aug 02, 2016 04:58 AM

    Hi ArunavaS,

    I have checked this in my test env:

     

    you can create preview_* (ex: preview_z_my_form.htmpl) form for any factory even for custom defined and it will be displayed as preview.

    But from my point of view I didn't find any reason to display custom form as preview instead of regular detail form

     

    Regards,

    cdtj



  • 7.  Re: Mouse Over Preview HTMPL

    Posted Aug 02, 2016 06:52 AM

    cdtj and gbruneau

    Thanks for your valuable suggestion. Now I can move forward with your suggestions and my life is easy again

     

    Thanks

    ArunavaS