Clarity

Hello All,

We have a group which has 152 members and that group is added as participant to projects.

When a project is created, only for 67 resources the notifications are generated as checked in Clb_notifications table.

But other members also have correct notification settings but still for them notification is not generated.

What can be the reason of this behavior?

Thanks,

Pragya Singh

Hi Please check the below

1.Resources are Active in the System?

2.Notifications are stopped by the resources in there account.

Based on the above 2 cases the email notification cannot be sent.

Hi Pragya,

Which PPM version do you use ?

In previous version like 14.2, we cannot set notification default settings from Administration -> Data administration -> Notifications.

Then the notification setting on each account settings is available and please check if 85 users check Email setting

on  account settings.

Regards,

Tomomichi