DX Unified Infrastructure Management

Dear Team,

Scenario: 2 HUB servers in High Availability (using HA probe) in DC and there is 3rd HUB in DR also.

In case of both primary and secondary HUB's in DC are down, is it possible that all robots can point to 3rd HUB in DR automatically?

Do we need to give both primary and secondary HUB in HA as primary HUB and secondary HUB entries on robot configuration? or we can give Secondary HUB as DR HUB?

Regards

Ajit C

Currently you can only have a primary and secondary (i.e. failover) hub defined, it is not possible to define a third fallback hub.

However, one possibility is that in the controller configuration, you can enable the option called "Search the subnet for a temporary hub when primary and secondary hubs are unavailable."   When this option is enabled on the robot, then if the primary and secondary hubs are both down, the robot will broadcast a request on the subnet for other hubs and whichever hub reports first, the robot will temporarily connect to that hub until the primary or secondary comes back up.

Hi Jason,

I checked this option but it says, it will search only within a LAN.

But if we have tertiary HUB server reachable over the network with necessary ports opened but not in same subnet will it work?

Regards

Ajit C

https://docops.ca.com/display/UIM83/Manage+Robot+Movement

https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/controller/controller-versions-7-8-7-6/v7-8-controller-im-configuration

Hi Ajit,

Were you able to configure this setup , even we have same scenario with us now. 

Thanks and Regards,

Midhun Nair